Cloud Beauty Bag

• DELIVERY

EUROPE

Your order will be delivered within 1-2 business days (if you choose express shipping)

OUTSIDE EUROPE

Your order will be delivered within 2-5 business days

• WE SHIP WORLDWIDE

We offer Delivered Duty Paid (DDP) shipping to the following countries: EU countries, USA, UAE, UK, Switzerland, Iceland, Australia, and Canada. This means that all duties and taxes are prepaid, ensuring no unexpected charges upon delivery. Enjoy a seamless shopping experience with transparent pricing.

Read more about our shipping information

• EXCHANGE & RETURNS

Items marked as "FINAL SALE" can only be returned for in-store credit.

Customers must register their return/exchange within 14 calendar days of delivery through our returns portal. Once registered, you will have an additional 14 days to ship the item back to us.

In case of an Exchange, we offer the shipping cost of the new piece from our atelier to your address. 

Exchanges are only available for orders delivered within the European Union. Orders placed outside the EU are not eligible for exchanges; however, customers may still return items for a refund.

For more details, read our return policy.